If you are receiving this message you are NOT running the latest version.

To access the latest versions, either version 3.4 Windows or version 3.4 MAC, please set up your Client Portal and then go to the downloads section and download a copy.

For details on how to set up the Client Portal please watch the video by clicking here or alternatively to download the user guide please click on the attachment at the bottom of the screen.

If you are already on the latest version you will need to check the Business name on your source file and remove any unusual characters before relinking to the VAT Filer.

We have had a handful of users resolve this issue from switching from the Internet browser 'Duck, Duck, Go' to an alternative browser.