Wednesday 24th Dec 2025 – The office will be open 9am to 1pm.

Monday 29th, Tuesday 30th and Wednesday 31st Dec 2025 – We will be offering email only support between 10am and 4pm. If you have a query please email support@absolutetax.co.uk and we will respond within the listed hours. We cannot guarantee that other email addresses for Absolute will be checked during this period so to get a response please email support@absolutetax.co.uk. If you have a sales query please email sales@absolutetax.co.uk

During this time any telephone messages will not be collected until Friday 2nd January 2026.

To speed up any response if possible could we ask that you attach any relevant tax file or accounts files that are causing the problem. We have attached a guide detailing how to do this which can be accessed by clicking here. The other way to send the files is to open the Accounts or Tax Return and then choose file / share with technical support. 

Friday 2nd January 2026 – The office will reopen at 9am and commence with normal working hours.
 
During this time you can access our Customer Support section on the website HERE which will give you links to all the FAQs and help guides for the software. It also details any HMRC service downtimes which will be updated with any information received from HMRC.
 
To access our Integrated knowledgebase please visit https://kb.absolutetax.co.uk/

Absolute Excel VAT Filer 

To access our VAT Filer knowledgebase please visit https://kb.absoluteexcelvatfiler.co.uk/
 
We would like to take this opportunity to wish you all a very Happy healthy Christmas and New Year!
 
The Absolute Team